A selection of all things Quality
Passing the ISO 9001 Audit in the 2020s (5 Aug 2020)
https://youtu.be/4QXVe7Kvlgk
This was a Joint event by BCS SPA and Quality SGs, BCS Hampshire and Sussex Branches
Peter Leeson is a former auditor with global experience and a consultant and coach in helping organisations change their focus on quality and continuous improvement. He has some 45 years’ experience in the IT industry and over 20 years as a consultant and coach. His focus has moved from process to quality, and from quality to culture.
“There are several ways to achieve ISO certification. One way that is always popular is to do the minimum, create the documentation necessary and try to fool the auditor. An experienced auditor usually can identify the issues and report that the practices have not been implemented as expected.
The other approach is to understand the purpose and goal of the practices and requirements. We are not asking for documentation; we are asking for communication and traceability. The objective is not to enact a series of activities and produce reports; it is to change the culture of the organisation to work consistently and continuously, at all levels, on improvement.
In this short presentation, I will be comparing the requirements and expectations of leadership vs management, and how to encourage team members to challenge outdated, useless or redundant rules, processes and standards.”
Carol Long CertIoD CEng FBCS CITP FRSA MCMI MIC MWES is an Independent consultant, and Visiting Fellow at WMG, the University of Warwick. With 30 years’ experience of business system implementation and governance improvement, Carol is a software and systems engineer by training, a Chartered Fellow of BCS The Chartered Institute for IT, and a Chartered Engineer. She is a Liveryman of the Worshipful Company of Engineers and a Fellow of the RSA. As a programme manager for commercial software houses and technology companies, she ran multi-million-dollar projects across five continents with 14 nationalities working together.
Carol works as an independent consultant with boards on business transformations and improving project management success. As well as coaching managers and engineers, she has been part of the authoring teams for APM’s “Directing Change” and “Models to Improve Project Management”, PMI standard for configuration management, and IEEE standards on software project lifecycles and ethical systems design.
Paul Simpson CQP, FCQI, SFIIRSM, Fellow RSS, Member ASQ is an experienced Executive and Non-Executive Director specializing in risk, quality, management systems and marketing, working with a mission to 'keep it real'. With a first degree in engineering, Paul has postgraduate qualifications in marketing and business as well as in professional areas of auditing, risk, health & safety and quality.
Paul contributes to the quality and risk professions through UK and International Standards committees, publishing books and articles and volunteer roles including as a local branch Chair for the Chartered Quality Institute, Trustee and Council Member for the IIRSM and as Chair of the RSS scheme for oversight of the Society’s Lean and Six Sigma certification scheme.
Paul is the current UK nominated Chair of ISO TC 176 Sub-Committee 2 with responsibility for developing ISO 9001 among other quality standards.
He is an experienced developer of organisation systems and is involved with international standards development. Throughout his career, he has been applying quality principles for risk management, quality planning and business improvement to enable organisations he has worked with to move forward with control. He is Co-author of Implementing ISO 9001:2015: Thrill your customers and transform your cost base with the new gold standard for business management and regularly publishes articles for the Chartered Quality Institute magazine, Quality World.
This event is bought you to by the SPA Specialist Group